FAQ
GENERAL INFO
Where is Block Heater being held this year?
How do tickets work this year?
Our festival is split into programming blocks, with festival passes and full day passes available. Our Thursday kick-off party is not included in our festival pass as capacity and tickets are limited. (Festival Hall just can't hold that many folkies!)
Here are the ticket types and their prices: Kick-off Party - Thursday, February 5: $30 Weekend Pass - (Friday & Saturday only): $120 Friday, February 6: $60 Saturday, February 7 (Afternoon): $45 Saturday, February 7 (Evening): $60 Saturday, February 7 (Full day): $80 Kids 12 and under get in free. Youth/Student/Senior discounts available on all ticket types. Got questions? We get it! Give us a call at (403) 233-0904 or reach out to hello@calgaryfolkfest.com
Is Block Heater all ages?
Yes! PLUS kids 12 and under get in free! Youth/Student/Senior ticket discounts are all available. So bring the whole fam-jam!
Do kids require a ticket?
Kids 12 and under get in free, no ticket required! Youth tickets are available for those between the ages of 13–17.
Where can I find the lineup and the schedule?
You're so close! Click to view our lineup, and click to view our schedule.
Is there parking available at The Confluence?
There is very limited paid onsite parking at The Confluence. We encourage patrons to use public transportation, or use additional street parking and parking lots located nearby in East Village.
Are the outdoor activations free to attend?
The skating rink, fire pits, food trucks and all outdoor activations are indeed free to attend for the public. Tickets are required to see music programming at the outdoor tent and inside The Confluence at 3 stages. Outdoor activations can be accessed free-of-charge. Also free to attend: On January 30, in collaboration with Chinook Blast, Block Heater will have a free outdoor showcase at Eau Claire Market featuring performances by L'omelette and Tribe Artist Society
Is there a free stage?
On January 30, in collaboration with Chinook Blast, Block Heater will have a free outdoor showcase at Eau Claire Market featuring performances by L'omelette and the Tribe Artist Society. All other Block Heater musical events are ticketed.
What happens if one of the rooms/stages is full and at capacity?
Then head to another! There are 4 stages (3 of them inside the Confluence building) in operation. If there’s an artist you’re looking forward to seeing, be sure to arrive early to ensure your spot.
Who did the Block Heater artwork this year?
Our artist-in-residence this year is Heather Buchanan.
50:50 RAFFLE
Where can I get 50:50 tickets?
Our Block Heater 50/50 tickets will be sold in person via CFMF raffle ticket sellers at all Block Heater venues, online via accessing our raffle page here or through our QR code on posters.
Additional raffle information:
How much do tickets cost?
- 1 for $10
- 4 for $20
- 20 for $50
- 100 for $100
How can you ensure that someone is in Alberta while purchasing?
You must enter your postal code to purchase tickets.
How do I find the winning ticket number?
The winning ticket number will be posted on the Calgary Folk Music Festival website (www.calgaryfolkfest.com/raffle), social media and on the Tap 50:50 raffle page.
How do I pay for my tickets?
When you purchase in person, you must use a debit or credit card (Visa, Mastercard, Visa debit and/or Mastercard debit). When purchasing online, you must use a credit card (Visa, Mastercard, Visa debit and/or Mastercard debit). Please note: AMEX cards are not accepted.
How do I receive my tickets?
If you purchase in person, you will receive a printed receipt with your ticket numbers listed. If you purchase online, you will receive an email confirmation with your tickets following your payment. Your email address must be entered correctly with no errors when purchasing to ensure you receive your tickets.
Am I able to get a refund?
All ticket sales are final. There will be no refunds issued to anyone for any reason. All tickets purchased and entered into the draw cannot be refunded, including if ticket purchasers made an error in selecting the amount of tickets they desire to purchase.
Can I transfer my ticket?
Tickets are non-transferable and non-refundable. The prize will be awarded to the individual whose name appears on the winning ticket.
Is the raffle licensed by the AGLC?
Yes. The AGLC raffle license number is 757887.
POLICIES
What is your refund policy?
All sales are final.
Block Heater will run snow or shine. The lineup is subject to change.
Is photography allowed?
Photography and videography with DSLR, mirrorless, and any full-frame or crop sensor digital cameras is not permitted at Block Heater venues unless otherwise accredited by the Calgary Folk Music Festival through our approved media list.
Cell-phone pictures and videos are encouraged at all our events. Be sure to tag @calgaryfolkfest across platforms.
Our volunteer teams work hard to capture every event at the Festival, check out our Flickr account for the latest photos.
ACCESSIBILITY & ACCESS
What are the accessibility options at The Confluence?
At The Confluence Historic Site & Parkland, we strive to provide an inclusive experience for all visitors to both the cultural centre and the parkland. Learn more about The Confluence's accessibility options.